[Infographic Guide] 7 Tips to Improve Physician Retention, Engagement, and Burnout

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Effective physician retention requires a multifaceted strategy that addresses clinical and cultural fit, new-hire orientation, retention benefits, physician engagement, leadership development, formal recognition, as well as physician burnout. Our recent Physician Retention Survey results suggest that many healthcare organizations are attempting to address some of these dimensions, but a large majority of physicians have deemed their efforts as mostly ineffective or, at a minimum, poorly communicated.

Also, because the survey results show that a number of physicians are considering leaving the practice of medicine entirely or are planning to retire earlier than previously planned, the projected physician shortage could grow at an alarming rate. It is incumbent on healthcare organizations to consider the impact it could have on their physician staffing plans and take appropriate action. In this infographic, we dive into seven things that healthcare organizations can address now in order to increase physician retention, improve physician engagement, and mitigate the negative effects of physician burnout.

1. Develop a Formal, Written Retention Program

Include the following in a formal, written retention program and share it with your physicians often:

  • Compensation and incentive plans
  • Call requirements balanced with generous time-off
  • Formal orientation and mentorship opportunities
  • Recognition programs
  • Physician leadership training

2. Customize the Orientation and Onboarding Program for Physicians

One in three physicians receives no formal orientation from their employer, which increases the risk of early turnover. A formal orientation program includes:

  • Intro to the facility’s culture, mission, and values
  • Opportunities to assimilate socially
  • Risk management policies and procedures
  • Productivity expectations outlined in a reasonable ramp-up plan
  • Resources for accounting, billing, credentialing, etc.

3. Know Which Benefits Your Physicians Value

Physicians rank compensation and additional time off as the most influential retention benefits. When physicians were asked which benefits their employer offers, 40% of them said, “None.” Consider other benefits, such as:

  • Reduced call
  • Leadership or research opportunities
  • Partnership track
  • Paid sabbaticals
  • Reduced administrative burdens

4. Prioritize Physician Engagement

69% of physicians say they are actively disengaged from their employer. To re-engage physicians, one-on-one, open communication is key. Start by asking questions, such as:

  • How can we better listen to our physicians?
  • Do physicians need more autonomy in how they practice medicine?
  • How do physicians feel patient care and facility operations could be improved?
  • What can leadership do to reduce the administrative burden?
  • Are the productivity targets reasonable?

5. Provide Physicians with Leadership Training and Opportunities

74% of physicians say their employer doesn’t offer any form of leadership training. This is a prime opportunity to increase engagement and long-term retention. Formalize a leadership training program that includes:

  • Online leadership courses
  • Attendance at national conferences
  • Formal training in business-related topics/practice management
  • MBA/MHA tuition reimbursement

6. Recognize Physicians for a Job Well Done

Only 23% of physicians say their organization has a formal recognition program. Yet, physicians feel more overworked and underappreciated for their dedication and personal sacrifice than ever before. Recognizing their contributions can counteract the risk of turnover. Consider the following:

  • Sincere act of appreciation from the c-suite
  • Opportunities for staff and patients to show gratitude
  • Annual recognition dinner
  • Physician of the month/year awards

7. Address Looming Physician Burnout

28% of physicians report that their organization offers no programs to help them deal with physician burnout. With widespread concerns about mental health during and post-pandemic, now is the time to initiate two-way conversations with physicians to learn how they’re coping and how you can help. Options include:

  • Wellness and mental health programs
  • Physician hotline
  • Paid leave
  • Professional coaching
  • Reduce sources of stress, i.e. administrative burdens

Visit our thought leadership page for more helpful presentations, case studies, and infographics.

[White Paper] On the Verge of a Physician Turnover Epidemic: Physician Retention Survey Results

We surveyed physicians and administrators to understand their views on physician retention, physician engagement, and physician burnout…

 

The Rippling Impact of Physician Burnout

According to the American Medical Association, physician burnout can have a significant impact on organizational productivity, morale, costs, and the quality of care being delivered…

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[Infographic Guide] Four Steps to Advance Your Physician Career

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If you’re looking to take your career to the next level and want to be in the best position to achieve your goals, learn four helpful steps to advance your physician career.

 

4 Steps to Advance Your Physician Career:

1. Build Your Professional Network

  • Join associations like the American Medical Association or the Medical Group Management Association
  • Get involved by actively networking at conferences and serving on committees within your facility and professional associations
  • Develop relationships with physician recruiters

2. Boost Your Digital Footprint

  • Keep your social media profiles up to date
  • Check the privacy settings on your accounts
  • Don’t rely on a single source for your online professional presence

3. Seek Professional Publication

  • Be original
  • Be cost-conscious
  • Be a rule follower
  • Be persistent

4. Serve Your Community

  • Volunteer for local causes in your community and within the healthcare industry
  • Consider medical mission trips
  • Mentor medical students, residents, and newer physicians

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A Physician’s Career Can Take Many Paths

Through the year 2026, the Bureau of Labor Statistics projects physician employment to increase by 13%, with rural and underserved population centers even higher….

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[Infographic Guide] Effective Physician Staffing Plans Consider These Factors

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If you are working on your 2021 Staffing Plan and want to ensure your organization’s success, consider these three factors: the current state-of-the-market, retaining physicians, and planning for retirements. We dive into each in this helpful Infographic Guide.

1. Recruitment

  • With 7% annual turnover, 50,000 physicians will accept new positions each year
  • It takes 6-9+ months to recruit most specialties, plus it can easily reach $1 million in lost revenue per vacancy
  • Low supply and high demand: to succeed, you must reach both active and passive candidates
    • Only 11% of doctors are actively seeking new jobs
    • 76% are passively looking
  • How can you get their attention?
    • Craft an agile and strategic digital recruiting process
      • Job Boards: Cast a wide net with job posts and search for resumes.
      • Email: Build an opted-in, engaged database and target ideal candidates with job ads and valuable content.
      • Social Media: 80% of doctors claimed their Doximity profile, making it an excellent source. LinkedIn can be effective, too.
    • Beware: Your content must be relevant
      • 50% of physicians report that less than 10% of communications from recruiters are relevant.
  • No direct mail. There are no metrics to prove ROI, you can’t adjust messaging, and you won’t even know if it was delivered.

2. Retention

  • Hire for cultural fit to increase retention
  • Favorable workplace culture results in:
    • 33% improvement in quality
    • 41% reduction in absenteeism
    • 50% drop in patient safety accidents
  • To physicians, culture and engagement are more important than money
  • Highlight organizational culture at the on-site interview
  • Remember the acronym: SALE
    • Sell the community as well as the opportunity
    • Assemble your “A” team
    • Leave no questions unanswered
    • Engender feelings of excitement and a sense of being welcomed

3. Retirement

  • More than 30% of physicians are at or near retirement age
  • Whose responsibility is it to initiate the retirement conversation?
    • 81% of physicians think it is their responsibility, but they are less comfortable having the discussion
    • 33% of administrators believe that it is theirs
  • Physicians feel that 3-6 months is enough notice, but administrators want 1-3 years
  • Retain end of career physicians
    • Did you know? 28% of physicians don’t plan to retire fully
    • Introduce reduced schedule options for physicians who wish to stay part time

Visit our thought leadership page for more helpful presentations, case studies, and infographics.

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The three R’s of physician staffing include recruitment, retention, and retirement, and all three are integral to achieving your physician staffing goals…

Need Help Recruiting Physicians?

Click the Get Started button if you’re ready to speak with one of our physician recruitment experts.

[Infographic Guide] Win More Physicians: 6 Tips for a Best-in-Class Interview Experience

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Physician recruitment can be a lengthy and costly process. A vacancy not only impacts your facility’s ability to care for patients, it also can have a detrimental effect on your bottom line. It is common to invest up to $250K in the candidate you ultimately hire, including marketing, interview expenses, sign-on bonus, and relocation stipend. One strategy for reducing your time-to-fill is to develop a best-in-class single, interview process. Learn six tips to create an interview experience that is effective at winning over more physicians.

Win More Physicians: 6 Tips for a Best-in-Class Interview Process

  1. Commit to a single, comprehensive on-site interview that is customized for the candidate.
  2. Designate key players in the interview process.
  3. Generate feelings of collegiality, excitement, and a sense of being welcome.
  4. Clearly communicate the shared values and mission of your organization.
  5. Tailor the community tour to the candidate and their family.
  6. Deliver an offer within one week of the interview – if not the same day or the following.

Visit our thought leadership page for more helpful presentations, case studies, and infographics.

Successful Culture Assessment

[Infographic Guide] 10 Steps for a Successful Culture Assessment

A good company culture can be the difference between recruiting and keeping the best healthcare professionals and a constant recruiting struggle.

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[Infographic Guide] The Do’s and Don’ts of Virtual Interviews

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Virtual interviews will likely have a permanent place in the recruitment process. If you’ve decided to incorporate video interviews into your physician recruitment process, first learn the Do’s and Don’ts.

The Do’s and Don’ts of Virtual Interviews

8 Do’s

  1. Do confirm the video interview in advance with both parties
  2. Do send a detailed itinerary
  3. Do send detailed instructions
  4. Do test your audio and video set-up
  5. Do choose a well-lit room
  6. Do dress in professional attire for the interview
  7. Do be prepared and take notes
  8. Do use nonverbal communication and hand gestures as you normally would

7 Don’ts

  1. Don’t assume all parties are familiar with eCalendar invites
  2. Don’t allow distractions – close out any other programs and silence your phone
  3. Don’t be late
  4. Don’t swivel or rock in your chair, use a stationary chair instead
  5. Don’t watch the screen, instead maintain eye contact with the camera
  6. Don’t forget to smile
  7. Don’t remain logged into the platform after the interview is complete

Visit our thought leadership page for more helpful presentations, case studies, and infographics.

Successful Culture Assessment

[Infographic Guide] 10 Steps for a Successful Culture Assessment

A good company culture can be the difference between recruiting and keeping the best healthcare professionals and a constant recruiting struggle.

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[Infographic Guide] 10 Steps for a Successful Culture Assessment

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A good company culture can be the difference between recruiting and keeping the best healthcare professionals and a constant recruiting struggle. This infographic guide outlines the 10 steps to take for a successful assessment.

JPS-Cultural-Blueprint-FINAL

 

10 steps for a Successful Culture Assessment

  1. Identify sponsor and/or culture project team
  2. Executive team defines the leadership practice critical for achieving the mission
  3. Select culture assessment
  4. Communicate to all what’s coming and how they’ll be involved
  5. Administer online culture assessment
  6. Review results with executive team
  7. Plan roll-out of results to all and hold group feedback sessions
  8. Explain next steps and assign action team
  9. Close the gaps to reach top workplace benchmarks
  10. Re-survey after 12 to 18 months

Visit our thought leadership page for more helpful presentations, case studies, and infographics.

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physician trends - social media

[Infographic Guide] Physician Trends – Social Media

We live in a connected world where the effort required to communicate with someone has fallen causing the frequency and volume of communication to rise significantly. To effectively reach physicians it’s import to understand

Need Help Recruiting Physicians?

Click the Get Started button if you’re ready to speak with one of our physician recruitment experts.

[Infographic Guide] Physician Trends – Practice Environment

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Physician recruitment relies on the ability of recruiters to make a connection. Successfully connecting with a candidate requires really understanding who that candidate is on a day-to-day basis and the challenges they face. To learn more about what a physician’s practice environment looks like, download the infographic below: Physician Trends – Practice Environment.

Physician Trends – Practice Environment

81% of doctors are at capacity or overextended

53 hours is an average workweek for a physician

9-12 hours per day on average

22 is the mean number of patients seen per day

20 minutes is the mean time spent with each patient

Physicians initiate the majority of acquisition talks

Primary Care practices make up the majority of acquisitions by hospitals

77% of physicians said selling their practice was the right decision

Employed physicians younger than 45 are more likely to have never been in private practice

92% of residents would prefer employment with a salary rather than an independent practice income

In the past decade, the percentage of hospital-owned physician practices has tripled from about 25% to almost 75%

You can find our other Infographic Guides on our Thought Leadership page.

Telemedicine

[Infographic Guide] Physician Trends – Telemedicine

The global telemedicine market is projected to expand by 14.3% by 2020. View or [download] our latest…

physician engagement

[Infographic Guide] Physician Trends – Physician Engagement

Physician engagement is a critical, though often overlooked, component of hospital health and culture.  In fact, The Advisory Board…

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[Infographic Guide] Physician Trends – Social Media

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We live in a connected world where the effort required to communicate with someone has fallen causing the frequency and volume of communication to rise significantly. To effectively reach physicians it’s import to understand how they network and what platforms they use to stay connected. Learn more about physician networking by reviewing the infographic below: Physician Trends – Social Media.

 

Physician Trends – Social Media

87% of physicians ages 26-55 are using social media

65% of traditional physicians ages 56-75 are using social media

Source: CDW Healthcare 2015 Healthcare Social Media Report

 

94% of all physicians use smartphones for professional reasons

31% of all physicians use social media for professional networking

Source: Maximizing Multi-Screen Engagement Among Clinicians Epocrates, Inc 2013; MedTech Media 2015

 

11% of physicians are actively seeking

76% of physicians are passively seeking

13% of physicians are not seeking

39% of physician candidates reported being contacted multiple times per week about job opportunities

Source: Doximity Physician Survey

 

36% of job seekers are active on LinkedIn

40% of job seekers are active on Twitter

83% of job seekers are active on Facebook

70% of job seekers are active on Doximity

 

To learn more about the best practices for physician recruitment, visit our thought leadership page.

Physician Trends - Practice Environment

[Infographic Guide] Physician Trends – Practice Environment

Physician recruitment relies on the ability of recruiters to make a connection. Successfully connecting with a candidate requires really understanding who that candidate is on a day-to-day…

Physician Trends Supply and Demand

[Infographic Guide] Physician Trends – Supply and Demand

The most discussed trends in healthcare are the current and looming staffing shortages. How big the shortage is, what can be done about it, and who will be…

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Click the Get Started button if you’re ready to speak with one of our physician recruitment experts.

[Infographic Guide] Physician Trends – Supply and Demand

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The most discussed trends in healthcare are the current and looming staffing shortages. How big the shortage is, what can be done about it, and who will be affected are all being debated at water coolers across the country. Get caught up on this hot topic by reviewing the infographic below: Physician Trends – Supply and Demand.

Physician Trends – Supply and Demand

72% of physicians believe there is a physician shortage

Source: 2014 Survey of America’s Physicians by Physicians Foundation

The projected physician shortfall by 2030 is 40,800 – 104,900. Physician retirement decisions are projected to have the greatest impact on supply. If underserved populations had standard care utilization patterns, demand for physicians would rise substantially. Achieving population health goals will likely raise demand for physicians. Demographic trends continue to be the primary drivers of increasing demand from 2015 to 2030.

Source: The Complexities of Physician Supply and Demand 2017 Update: Projections from 2015 to 2030 IHS Markit for Association of American Medical Colleges.

Scenarios That Could Impact Demand

  1. Changing demographics
  2. ACA expanded medical insurance coverage
  3. Integrated care delivery model
  4. expanded use of retail clinics
  5. Increased use of advanced practice nurses

Source: Complexities of Physician Supply & Demand: Projections from 2013 to 2025, AAMC

Rural Demand

Primary Care physicians in rural areas are older and nearing retirement.

Source: Healthcare Workforce Distribution and Shortage Issues in Rural America January 2012

“As physicians retire, local health systems struggle to replace their core medical staff.” – Randy Gott, SVP The Advisory Board Company

Source: “Is the physician shortage a real concern? Depends on where you live,” – Advisory Board Company, Sept. 2, 2015

About 20% of Americans live in rural areas with no easy access to primary care or specialist services. Only 10% of physicians practice in rural areas.

Source: Trend Watch American Hospital Association January 2015 and Doximity

Key Physician Shortages by 2025

Medical Sub Specialists: 5,110 -12,300

Primary Care: 12,500 – 31,100

Specialists and Surgeons: 28,200 – 63,700

Source: AAMC Physician Supply and Demand through 2025 March 2015

If you would like more information about the current physician recruiting landscape, you can contact us. We’d be happy to answer any questions.

physician trends - social media

[Infographic Guide] Physician Trends – Social Media

We live in a connected world where the effort required to communicate with someone has fallen causing the frequency and volume of communication to rise significantly. To effectively…

Successful Culture Assessment

[Infographic Guide] 10 Steps for a Successful Culture Assessment

A good company culture can be the difference between recruiting and keeping the best healthcare professionals and a constant recruiting struggle. This infographic guide outlines the 10…

Need Help Recruiting Physicians?

Click the Get Started button if you’re ready to speak with one of our physician recruitment experts.

[Infographic Guide] Physician Trends – Telemedicine

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The global telemedicine market is projected to expand by 14.3% by 2020. View or [download] our latest physician trends infographic – Physician Trends 3 Telemedicine, to see how physicians and the telemedicine industry are impacting healthcare.

 

Physician Trends Telemedicine

Telemedicine Growth

The global telemedicine market is projected to expand by 14.3%. – Source: Nathaniel Lacktman, Esq. Healthcare Partner Foley & Lardner, Tampa, FL

Telemedicine Legislation

Over 200 pieces of telemedicine-related legislation have been introduced in 42 states.

Currently, 29 states have enacted laws requiring health plans to cover telemedicine services. – Source: State Telehealth Laws and Reimbursement Policies Report April, 2016

Employers

35% of employers with onsite health facilities offer telemedicine.

12% more plan to in the next 2 years. – Source: Towers Watson 2015 Employer-Sponsored Health Care Centers Survey, February-March 2015

Nearly 70% of employers will offer telemedicine services as an employee benefit by 2017. – Source: Advisory Board Company 2014 Medical Staff Engagement Benchmark Report

Use and Participation

64% of Americans are willing to use telehealth.

57% of Primary Care Physicians are willing to conduct video visits with their patients. – Source: American Well 2015 Telehealth Survey (conducted by Harris Poll)

90% of Healthcare Executives report that their organizations have begun developing or implementing a telemedicine program. – Source: Foley 2014 Telemedicine Survey Executive Summary

Patients using telemedicine will increase from 350,000 to 7 million in 2018. – Source: IHS Newsroom Global Telehealth Market Set to Expand Tenfold by 2018

Benefits of Telemedicine

Almost 75% of medical visits could be handled safely and effectively via a phone or video. – Source: C2 Solutions

Almost 20% of Americans live in rural areas with limited access to primary care and specialist services. – Source: Trend Watch American Hospital Association January 2015

You can find more resources like this here.

physician trends - social media

[Infographic Guide] Physician Trends – Social Media

We live in a connected world where the effort required to communicate with someone has fallen causing the frequency and volume of communication to rise…

Successful Culture Assessment

[Infographic Guide] 10 Steps for a Successful Culture Assessment

A good company culture can be the difference between recruiting and keeping the best healthcare professionals and a constant recruiting struggle. This infographic…

Need Help Recruiting Physicians?

Click the Get Started button if you’re ready to speak with one of our physician recruitment experts.