[Case Study] Continuous Growth Drives Provider Recruitment Partnership with FQHC

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Challenge

A six-clinic, Federally Qualified Health Center (FQHC) in rural Northern and Central Pennsylvania had undergone continuous growth in order to provide its communities with much-needed medical and dental services. With two dental clinics as part of its network, the CEO needed a proven, trusted recruitment partner who had experience in recruiting dentists and physicians. Due to the competitiveness and costs associated with provider recruitment today, prioritizing the opportunity for long-term retention of newly hired providers was mission-critical. For the partnership to succeed, it would be incumbent on the recruitment firm to source high quality candidates who were genuinely interested in moving to rural Pennsylvania and were a good cultural fit with the FQHC.

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Solution

After an initial discussion with Regional Vice President Trevor Strauss and knowing we were endorsed by CommonWeath Purchasing Group, the CEO was confident that our 100% digital sourcing strategy would efficiently attract both active and passive candidates. Little did we know at that particular time, but a pandemic was about to take hold in the U.S. Fortunately, our ability to cast a wide net through multiple job boards, dedicated email campaigns, and targeted outreach allowed us to recruit uninterrupted.

Success Factors for an Effective Recruitment Partnership

  • Establish trusting relationships with a recruitment partner, candidates, and your internal hiring team
  • Think high-tech and high-touch by employing modern, agile sourcing technologies and delivering a highly personalized experience candidate experience
  • Create recruitment benchmark metrics that measure performance and return on investment

Result

Partnering with Jackson Physician Search gave the FQHC a recruitment process and fee structure that are rooted in trust and transparency. With a track record of successful placements dating back more than 40 years, the CEO found that her communication with Trevor and Search Consultant Mark Rooney made the biggest difference. From day one, it was our commitment to providing an unparalleled level of service that made her feel that Jackson Physician Search was solely focused on the FQHC’s recruitment needs. From the conception of the partnership, three dentists have been successfully recruited with two happening within 30 days. A fourth search is also already underway.

About Jackson Physician Search

Jackson Physician Search is an established industry leader in physician recruitment and pioneered the recruitment methodologies standard in the industry today. The firm specializes in the permanent recruitment of physicians, physician leaders and advanced practice providers for hospitals, health systems, academic medical centers and medical groups across the United States. Headquartered in Alpharetta, Ga., the company is recognized for its track record of results built on client trust and transparency of processes and fees. Jackson Physician Search is part of the Jackson Healthcare® family of companies.

To speak further about your physician and advanced practice provider recruitment needs, please contact Jackson Physician Search.

Jackson Physician Search Issues Affecting FQHCs White Paper

[White Paper] Issues Affecting FQHCs: What will it take to survive in today’s healthcare physician recruiting climate?

Physician vacancies are affecting the majority of health centers across the country. This paper examines some of the recruitment and retention challenges that Federally Qualified Health Centers are facing and how to overcome them. Feel free to download and share…

[Case Study] How One FQHC Successfully Recruited Three Family Medicine Physicians

With physician recruitment becoming increasingly competitive due to the growing shortage of candidates and continued maldistribution of talent, a Federally Qualified Health Center in Pennsylvania was seeking a partner to help increase its candidate reach…

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[Case Study] How One Medical Group Secured a Family Medicine Physician in Two Weeks

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Challenge

A 330-bed acute care hospital located in a south Texas community of more than 100,000 people was finding it a challenge to attract physician candidates who were both a clinical and cultural fit. The leadership team recognized how the growing physician shortage coupled with a seemingly endless supply of open positions, required multiple resources and a structured approach. And, since the group no longer employed an in-house physician recruiter, a search was initiated for a recruitment partner.

Solution

The leadership team interviewed Jackson Physician Search Divisional Vice President Brent Barnacle and quickly understood why our 100% digital sourcing strategy was superior in attracting candidates. With only 11% of candidates actively looking for new opportunities, recruitment success today relies on reaching passive candidates.

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Solution Continued

The physician shortage itself makes recruitment a complicated endeavor, but the difficulty is multiplied for those located in smaller communities due to a continuing provider maldistribution. Data shows that 20% of the population lives in these areas, yet only 8% of physicians are practicing there.

In addition to meeting patient demand, the financial toll of an unplanned or lengthy physician vacancy is steep. A facility can face over $1 Million per physician in lost revenue, while the cost to recruit is upwards of $250,000 (search expenses, sign-on bonus, relocation costs, etc.)

The leadership team interviewed Jackson Physician Search Divisional Vice President Brent Barnacle and quickly understood why our 100% digital sourcing strategy was superior in attracting candidates. With only 11% of candidates actively looking for new opportunities, recruitment success today relies on reaching passive candidates.

Direct mail has become an inefficient sourcing strategy, because it doesn’t build a pathway for immediate engagement of passive candidates. Brent demonstrated that our opted-in database of more than 400,000 physicians provided the talent pool it needed to reach. And, by sending job opportunities via targeted emails, social media (including Doximity, a network that engages more than 80% of all physicians), and national job boards, we have the resources and proven process to attract and deliver candidates.

Result

The speed in which Search Consultant Dan Rixon was able to source candidates impressed the medical group. But more importantly, the first placement was made in just two weeks, seven months faster than the national average. This drastically reduced time-to-fill potentially saved the medical group more than $500,000 in lost revenue.

Having gained the medical group’s confidence in our digital sourcing and recruitment process and trust in our transparent fee structure, we have since been retained for multiple searches and have already made an additional three placements – with more to come.

About Jackson Physician Search

Jackson Physician Search is an established industry leader in physician recruitment and pioneered the recruitment methodologies standard in the industry today. The firm specializes in the permanent recruitment of physicians, physician leaders and advanced practice providers for hospitals, health systems, academic medical centers and medical groups across the United States. Headquartered in Alpharetta, Ga., the company is recognized for its track record of results built on client trust and transparency of processes and fees. Jackson Physician Search is part of the Jackson Healthcare® family of companies.

To speak further about your physician and advanced practice provider recruitment needs, please contact Jackson Physician Search.

[Recruitment Guide] How to Deliver an Exceptional On-site Physician Interview

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[Case Study] How One FQHC Successfully Recruited Three Family Medicine Physicians

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Challenge

With physician recruitment becoming increasingly competitive due to the growing shortage of candidates and continued maldistribution of talent, a Federally Qualified Health Center in Pennsylvania was seeking a partner to help increase its candidate reach and streamline the process for hiring the physicians needed to meet community demand.

The Medical Director recognized that recruiting physicians to FQHCs posed innate challenges, as demonstrated by the reality that at least 70% of health centers report having a physician vacancy at any given time. In the past, health centers gained an edge in physician recruitment by offering student loan repayment along with “non-monetary” benefits, such as reduced call or a more flexible schedule to increase work/life balance and decrease physician burnout.

Now, organizations of all sizes are using every means available to attract physicians. Salaries and sign-on bonuses are rising, loan forgiveness is being offered, and FQHCs are having to find new ways to stand out and keep pace.

Solution

After reviewing different approaches and learning about Jackson Physician Search’s 100% digital sourcing strategy, the FQHC was confident it had found a recruitment partner with the right resources.

With access to more than 400,000 physicians coupled with an unparalleled level of service, the Medical Director trusted that JPS would quickly identify candidates who were a clinical match, as well as a fit with the health center’s mission, values and culture.

Result

Jackson Physician Search initially recruited a Family Medicine physician for the health center in just 91 days, reducing vacancy costs and avoiding the need for costly locum tenens coverage. Pleased with the results and the frequent search status updates, the Medical Director retained JPS for two additional searches. In just one year, the partnership has resulted in the hiring of three Family Medicine Physicians, with a fourth search underway. The Medical Director has also confirmed that he will undoubtedly continue to work with JPS.

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About Jackson Physician Search

Jackson Physician Search is an established industry leader in physician recruitment and pioneered the recruitment methodologies standard in the industry today. The firm specializes in the permanent recruitment of physicians, physician leaders and advanced practice providers for hospitals, health systems, academic medical centers and medical groups across the United States. Headquartered in Alpharetta, Ga., the company is recognized for its track record of results built on client trust and transparency of processes and fees. Jackson Physician Search is part of the Jackson Healthcare® family of companies.

To speak further about your physician and advanced practice provider recruitment needs, please contact Jackson Physician Search.

[White Paper] The Realities of Physician Retirement: A Survey of Physicians and Healthcare Administrators

One of the major factors of the impending physician shortage is the aging physician workforce. We recently conducted a survey including practicing physicians and health administrators to better understand the situation…

Jackson Physician Search Issues Affecting FQHCs White Paper

[White Paper] Issues Affecting FQHCs: What will it take for Federally Qualified Health Centers to survive in today’s healthcare physician recruiting climate?

Physician vacancies are affecting health centers across the country. This paper examines some of the recruitment and retention challenges that Federally Qualified Health Centers are facing….

Need Help Recruiting Physicians?

Click the Get Started button if you’re ready to speak with one of our physician recruitment experts.

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[Case Study] How One Hospital Met Expanding Community Demand Through a Strategic Partnership

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Challenge

Due to rapid community growth and its relatively close proximity to larger cities, a 230+ bed Maryland hospital was struggling to build a pipeline of physician candidates. To meet increasing patient demand, the hospital needed to recruit several specialists who fit the culture and would help to expand services.

Solution

In need of a physician recruitment partner that would serve as an extension of the hospital’s recruitment efforts and had the resources to execute multiple searches, the leadership team began interviewing firms. By selecting Jackson Physician Search, the hospital gained a proven recruitment process that is rooted in trust and transparency, as well as a recruitment team who understood the hospital’s objectives and would be its advocate with candidates.

Result

After the first successful placement, the hospital continued to engage Jackson Physician Search for its recruitment needs and even recommended our services to another facility. It’s been an honor to assist the leadership team in recruiting the physicians necessary for program expansion, including a growing need for sports medicine. Notable results:

  • 22 Placed Physicians
  • 33% Reduction in Time-to-Fill
  • Reduced the Need for Locum Tenens
Download Case Study
JPS-2020-case-study-Maryland

 

About Jackson Physician Search

Jackson Physician Search is an established industry leader in physician recruitment and pioneered the recruitment methodologies standard in the industry today. The firm specializes in the permanent recruitment of physicians, physician leaders and advanced practice providers for hospitals, health systems, academic medical centers and medical groups across the United States. Headquartered in Alpharetta, Ga., the company is recognized for its track record of results built on client trust and transparency of processes and fees. Jackson Physician Search is part of the Jackson Healthcare® family of companies.

To speak further about your physician and advanced practice provider recruitment needs, please contact Jackson Physician Search.

[White Paper] The Realities of Physician Retirement: A Survey of Physicians and Healthcare Administrators

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If you’re looking to reduce your cost to hire and optimize your return on investment when it comes to physician recruitment, this white paper is for you…

Need Help Recruiting Physicians?

Click the Get Started button if you’re ready to speak with one of our physician recruitment experts.

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[Case Study] Recruiting with Confidence for Community Health Centers

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Peak Vista Community Health Centers, a 26-clinic Federally Qualified Health Center (FQHC), serves over 90,000 patients in Colorado’s Pikes Peak and East Central regions. Keeping the candidate pipeline full had been challenging, especially for their rural and remote communities. Stiff competition with others offering higher compensation makes it mission-critical to recruit physician candidates who fit and thrive there. Please review our case study detailing the physician recruiting success we achieved for Peak Vista Community Health Centers’ rural and remote facilities.

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CaseStudy_PeakVista_2017

Peak Vista Community Health Centers Physician Recruiting Success

Challenge

Peak Vista Community Health Centers serves over 90,00 patients in Colorado’s Pikes Peak and East Central Regions. They were having difficulty recruiting physicians, especially for the more rural and remote areas.

Solution

Partnering with Jackson Physician Search gave Peak Vista a proven recruitment process and the expertise of recruiters who completely understand candidate motivations.

The Keys to a Successful Partnership

  • Transparency
  • Tailored recruitment process
  • Efficient use of technology
  • Thorough candidate selection and relationship building
  • Effectively representing the benefits of the client
  • Responsiveness of recruitment team
  • Consistent Communication

Result

Quick placement of physicians, including rural clinics with populations of less than 2,500. Thanks to our unprecedented success recruiting physicians, Peak Vista now exclusively works with Jackson Physician Search.

Learn more about how we can help you fill your vacant positions here.

Rural Recruitment and Retention Playbook

Rural Recruitment and Retention Playbook

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Physician Recruitment and Retention Practices That Work

Finders Keepers Physician Recruitment and Retention Practices That Work

We take a hard look at how technology, company culture, and team roles can influence physician recruitment and retention practices. We discuss how technology can help with recruitment, what physician turnover can do to your bottom li

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[Case Study] The Art and Science of Recruiting | Canton-Potsdam Hospital

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How can a hospital effectively recruit and retain top physicians and advanced practice providers? As revealed in this case study, Canton-Potsdam Hospital does it by embracing the Art and Science of Recruiting.

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Effective Physician Recruitment and Retention Requires Both Art and Science

What is Driving Innovations in Recruiting

75% of physicians use smartphone and tablets for professional purposes.

5 years ago only 28% of physicians used a computer, smartphone, and tablet. Today 82% use all three.

Declining Supply and Increasingly High Demand of Physicians

72% of physicians believe there is a physician shortage.

Scenarios that impact demand:

  • Changing Demographics
  • ACA expanded medical insurance coverage
  • Integrated care delivery model
  • Expanded use of retail clinics
  • Increased use of advanced practice nurses

Low Supply and High Deman Means Increased Need to Reach Passive Candidates

  • 11% of physicians are searching for jobs
  • 76% are interested but not proactive
  • 13% are happy with their current position

Success Factors for Effective Recruitment

Identify the controllable variables that you can leverage for successful outcomes

Employ modern recruitment technologies and techniques that provide a competitive recruitment edge

Create benchmark metrics that will measure recruitment performance and return on investment

It Takes Both Art and Science

The Art of relationships and experiences.

The Science of systems, tech, and data.

Utilize both sides of your recruiting brain by keeping your program agile, keeping up with market insights and marketing technology, as well as tapping the time-tested principles of relationship building and delivering a superior experience.

3 Steps to an Artistic and Scientific Recruitment Process

Establish trusting relations with recruitment partners, physician candidates, and your own internal hiring team.

Innovate and drive your recruitment process to reach a wider pool of physicians – particularly passive physician candidates – with digital recruitment and networking tools.

Build an agile, well-structured recruiting system coupled with a highly personalized, first-class candidate experience – utilize both high-tech and high-touch communications.

Read the rest of this case study by clicking the download button.

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Case Study: Physician Recruiting Success

[Case Study] Recruiting with Confidence for Community Health Centers

Peak Vista Community Health Centers, a 26-clinic Federally Qualified Health Center (FQHC), serves over 90,000 patients in Colorado’s Pikes Peak and East Central regions. Keeping…

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Creating Growth and ROI through Recruitment, Retention, and Revenue

Sustainable growth requires recruitment and retention strategies, programs and tools that work. When leadership and recruiting teams make recruiting a priority, the return on investment…

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Click the Get Started button if you’re ready to speak with one of our physician recruitment experts.

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